How do I uninstall Trend Micro Internet Security Pro and Trend Micro Internet Security 2008 from my computer?
 

Solution ID:

 EN-1036064

Product:

 Trend Micro Internet Security - 2008; Trend Micro Internet Security Pro - 2008
Operating System:
 Windows XP - SP2; Windows Vista

Published:

 11/12/2009 6:54 PM 
 

Solution:

You can uninstall Trend Micro Internet Security Pro 2008 and Trend Micro Internet Security 2008 using the Trend Micro Diagnostic Toolkit. To do this, please follow the instructions below:
 
   

1.

Close the main console if it is open.
   

2.

Click on Start > My Computer.
   

3.

Double-click Local Disk C: then double-click on the Program Files folder.
   

4.

Look for the Trend Micro folder then open it.
   

5.

Look for the Internet Security folder then open it.
   

6.

Double-click on the TISSuprt.exe file. It has a red and white lifesaver icon. The Trend Micro Diagnostic Toolkit window appears.
   
 

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Note: If you cannot find the file or are encountering issues while uninstalling the program, you can download the Trend Micro Diagnostic Toolkit by going to solution EN-1037161.

7.

Go to the Uninstall tab.
   

8.

Click on the Uninstall button.
   
 

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9.

Click on the Uninstall button again when asked if you want to continue with the uninstallation.
   
 

Note: If a message appears asking you to delete quarantined files, click Yes to proceed with the uninstallation
   

10.

The following message appears when the uninstallation is complete. Click Yes to restart your computer.
   
 

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